Course curriculum

In this course, you will learn the fundamentals of telephone etiquette and how to apply them to your daily interactions. You will gain a deep understanding of the importance of tone, language, and body language when communicating over the phone. Additionally, you will learn how to manage difficult situations such as angry callers or challenging conversations

  1. INTRODUCTION

  2. MODULE #1

  3. MODULE #2

  4. Module #3

  5. Next steps

  6. Module #5

"Mastering the Art of Communication: A Guide to Excellence in Telephone Etiquette"

  • $85.00
  • 25 lessons

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